Library users and their expectations for services and collections are evolving, resulting in libraries being proactively responsive to providing services. In the 2020 Spring Semester, the University of Houston Music Library, along with the rest of the world, transitioned to a fully online remote environment due to the COVID-19 pandemic. This transition required creative solutions to maintain mission-critical library services in a digital environment. This pivot was transformative to the workplace and to the life of the patron and included: digitization on demand, curbside pickup, virtual reference and library drop boxes.
In 2025, a music faculty member requested the assistance of a library staff to support the advanced research needs of visually impaired students in the music library, at the University of Houston. Collaboration with University of Houston’s Justin Dart, Jr. Student Accessibility Center.
[1] and UH Libraries administration, led to the access and circulation of a Da Vinci Pro Device.
[2] In this presentation, Eric Larsen and Michelle M. Joseph, support staff at the University of Houston Music Library, will share their personal narratives of crucial decision-making in times of high-change and high-stakes. Eric and Michelle will further engage participants, through a guided reflection, on their transformative practices using the formative assessment tool, Plickers.
[3] [1] See
https://www.uh.edu/accessibility/index.php[2] Da Vinci Pro device “a high-performance desktop video magnifier for individuals with low vision.”
[3] Plickers “collect real-time formative data, that gives participants feedback which determining learning pathways.”
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